Service Department
Our team of certified technicians take pride in providing boaters with an unmatched level of service in our full range of repair, maintenance, and cosmetic services. We can assist you with basic preventative maintenance, electronics installation, fiberglass and engine repairs, boat hauling, storage and everything in between.
Capabilities and Certifications:
In addition to being a certified, full-line Yamaha dealer, we also service all engine types, including Honda, Suzuki, Mercury, Evinrude, MerCruiser and Yamaha engines and have a full-time Yanmar and Crusader mechanic on staff.
Marine Industry Consumer Commitment
Our dealership believes in the tenets of the Marine Industry Certified Dealership (MICD) program. Established jointly by the Marine Retailers Association of Americas (MRAA) and the National Marine Manufacturers Association (NMMA), these principles help to ensure our customers an enjoyable boating experience. We seek to enhance that experience by providing expertly trained, friendly employees, quality products, and reliable services. As part of our desire to continuously make improvements, please let us know if we should fail on our commitment or if you do not understand any information provided to you.
In the service department, you can expect to receive:
- Detailed explanation of maintenance/repair plans including estimated repair time and cost.
- Prior approval of changes in repair costs or additional charges should they occur.
- Maintenance/repair work done right by certified, trained technicians.
- Maintenance/repair work completed when promised.
- Timely notice of service delivery changes if repair completion delays are experienced.
- Ability to inspect any replaced/damaged components when receive invoice/work order.
- Fair, open, and honest treatment without discrimination.
- Respectful, professional, and accurate responses to all your product questions and requests.
- Privacy and confidentiality of customer records.